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Services · Managed Services

Run CyberDragon as a managed, SLA-backed operation.

Multi-tenant operations under PostgreSQL RLS isolation, guided delivery from trial to pilot, and tiered support with hypercare built in — whether Axix or an MSSP partner runs it.

Delivery path

Trial → Proof of Value → pilot, on a fixed timeline.

TierDurationAccess
Guided Demo1 hourAxix screen-share, synthetic tenant
7-Day Free Trial7 daysSelf-serve CyberDragon tenant — no credit card
Hands-on Sandbox5 business daysDedicated demo-{company} tenant
Proof of Value (PoV)30 daysTenant + 1 Edge kit
Pilot90 daysProduction-like SLA

MSSP Portal

Cross-tenant operations

  • PostgreSQL RLS structural isolation across managed tenants.
  • Cross-tenant portfolio, bulk reports, and onboarding workflows.
  • White-label / BYOC options under Axix licensing.
CyberDragon Edge fleet management dashboard
Go-live timeline

Typical go-live in seven weeks.

0

MSA + DPA signed

1–2

Infrastructure provisioned, tenant created

3–4

Edge install, ingest validation

5–6

UAT

7

Go-live + 30-day hypercare

IAM

Onboard analysts per client

  • Create roles without handing out Super Admin.
  • MFA enrollment is in-product when the client requires it.
  • Super Admin still owns tenant create/suspend.
CyberDragon Access Control and IAM dashboard
Support & hypercare

Tiered SLAs, plus 30 days of hypercare on every deployment.

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Vault

Evidence for SLA-backed engagements

  • Hash-chained, Ed25519-signed records for every managed tenant.
  • Auditor ZIP export on demand.
  • Same vault the PoV and pilot exit criteria use.
Evidence Vault
Partner & MSSP delivery

Axix-run, or MSSP-run under an Axix license.

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FAQ

Frequently asked questions.

Who actually operates the tenant?
Either Axix directly, or an MSSP partner running CyberDragon under an Axix license (BYOC) — both use the same PostgreSQL RLS multi-tenant isolation and MSSP portal.
What's included in hypercare?
30 days of post-go-live support following the standard 7-week deployment timeline, tuning detections and confirming ingest health.
Can I change SLA tier later?
Yes — Standard, Enterprise, and Critical Infrastructure tiers are commercial terms, not different builds of the platform.

Talk to Managed Services about your rollout.

A dedicated CyberDragon tenant on your own traffic — not a slide deck. See kill-chain cyber defense on your network.